Guest Stay Guidelines – Lakeshore Hotel Metropolis Lakeshore Hotel Metropolis

Dear Valued Guest,
Thank you for choosing to stay with us. We look forward to welcoming you!
Please refer to the following pre-arrival information, and we wish you a pleasant journey ahead.

1.Sustainable Stay at Lakeshore

(1) Check-in time is 3:00 PM, and check-out time is 11:00 AM.

(2)To support environmental sustainability, single-use toiletries and personal care products are not provided in guest rooms.For more details, please visit:The Sustainable Journey with Lakeshore↗

(3)To reduce plastic waste, we have replaced disposable bottled water with an in-room bamboo charcoal filtration system and reusable eco-friendly water pitchers.You may refill your pitcher at the water dispensers located on each floor. (*For in-room use only. Please do not take the pitcher outside the hotel. Cold water only—do not use for hot water.)

2.Facilities and Parking Services

(1)Free parking is available from 1:00 PM on the check-in day until 12:00 PM on the check-out day.
Outside of this period, an hourly fee of NT$50 will apply.

(2)On-site parking is mechanical and cannot be reserved in advance. Vehicle height limit: 170 cm.

(3)Partner Parking Lots:These lots use license plate recognition upon entry and are located about a 10-minute walk from the hotel.We recommend arriving at the hotel first—our staff will provide a map and assist you with your luggage.

A.Minquan Parking Lot: No. 2, Lane 216, Minquan Rd.

B.Jinhua 1st & 2nd Parking Lots: No. 6, Lane 13, Jinhua St.

If you park at a partner lot, please contact the front desk for parking validation before retrieving your vehicle.
Guests who use express check-out may validate parking at the service desk near the hotel entrance.

3.In-House Facilities & Services

(1) Breakfast： Served from 6:30 AM to 10:00 AM (until 10:30 AM on weekends).We recommend dining before 8:00 AM to avoid peak hours.

(2) Complimentary Welcome Drinks：Enjoy complimentary beverages provided in your room.

(3) Free Wi-Fi：Network name：Metropolis (no password required).

(4) Business Members’ Lounge：Access is limited to contracted corporate guests only.

4.Special Notices

(1) To maintain a high-quality accommodation experience, pets are not allowed in guest rooms.

(2)To ensure a comfortable stay for all guests, smoking is strictly prohibited throughout the hotel,except in the designated smoking area located at the right-hand side of the front driveway.If cigarette odors or butts are found in the room or on the balcony upon check-out, a cleaning fee of NT$6,000 will be charged.Any damage to facilities caused by smoking will result in additional compensation based on actual repair costs.Thank you for helping us maintain a clean, smoke-free environment.

For accommodation-related inquiries, please contact us at+886-3-6120000 or reach us via our official LINE account@h0000

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